Terms of Use

Terms of Use – Olive Luxury Hair
Welcome to the Olive Luxury Hair online store. By accessing this site and making a purchase, you fully accept these terms of use.
1. Products
We offer 100% human hair (wigs, weaves, closures, etc.), as well as maintenance products and professional tools.
Each product is described as accurately as possible. However, slight variations (texture, color, length) may exist due to the natural nature of the hair.
2. Orders
Any order placed on our site is considered firm and final after payment validation.
We reserve the right to refuse or cancel an order in case of:
suspicion of fraud
incorrect information
product unavailability
3. Price and Payment
Prices are indicated in local currency (CAD or other depending on your location) and may be changed at any time.
Payments are secured via platforms offered by Shopify.
4. Delivery
We deliver to Canada and internationally.
Delivery times are estimated and may vary depending on the destination.
Olive Luxury Hair cannot be held responsible for delays related to carriers or customs.
Shipping costs are indicated at checkout.
5. Return and Exchange Policy
For hygiene reasons, hair products cannot be returned or exchanged if they have been opened, worn, or handled.
A return may be accepted only if:
the product is unused
in its original packaging
and after validation by our customer service
Any request must be made within 48 hours of receipt.
6. Quality and Maintenance
Our hair is 100% human and requires proper maintenance.
We are not responsible for damages caused by:
improper use
improper installation
or inadequate maintenance
7. Intellectual Property
All content present on this site (images, texts, logo, visuals) is the exclusive property of Olive Luxury Hair.
Any reproduction is strictly prohibited without authorization.
8. Data Protection
Your personal information is collected only for the purpose of processing your orders and will never be resold.
9. Liability
Olive Luxury Hair cannot be held responsible for any indirect damage related to the use of its products or the site.
10. Modification of Terms
We reserve the right to modify these terms at any time. The new terms apply as soon as they are published.